At jilipak, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We encourage you to read this document in full before using the jilipak platform.
jilipak acts as the Personal Information Controller (PIC) for all personal data collected through the jilipak platform at jilipak.app. We are committed to full compliance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. This policy applies to all registered players, visitors, and any person whose data we process in connection with the jilipak service.
This Privacy Policy ("Policy") describes the practices of jilipak ("we," "us," or "our") with respect to the collection, use, storage, disclosure, and protection of personal information obtained from users ("you," "your," or "the Data Subject") of the jilipak online gaming platform, accessible at jilipak.app and any associated mobile applications or services (collectively, the "Platform").
This Policy applies to all personal data processed by jilipak in connection with your use of the Platform, regardless of whether you are a registered player, a prospective player browsing the site, or a visitor accessing publicly available content. By accessing or using the jilipak Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read in conjunction with our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and jilipak.
jilipak collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, age and identity verification (KYC) |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud prevention, analytics |
| Usage Data | Games played, bet amounts, session duration, feature interactions | Responsible gaming monitoring, platform improvement |
| Verification Documents | Scanned copies of valid Philippine ID, proof of address, selfie photos | KYC compliance, age verification, fraud prevention |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for regulatory compliance purposes, in which case we will obtain your explicit consent and apply heightened security measures.
jilipak collects personal data through the following means:
All data collection is conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as required under the Data Privacy Act of 2012.
jilipak processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, jilipak processes your personal data on the following legal bases:
jilipak does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements :
Any third party with whom we share your personal data is required to handle it in accordance with applicable data protection laws and is prohibited from using it for any purpose other than the specific purpose for which it was shared.
jilipak uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilipak Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
jilipak retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures. Where deletion is not immediately possible due to technical constraints, the data will be isolated and protected from further processing until deletion can be completed.
jilipak implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
While jilipak takes every reasonable measure to protect your data, the security of your account also depends on you. Please use a strong, unique password, enable 2FA, never share your login credentials, and contact us immediately at [email protected] if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilipak. To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details in Section 14.
jilipak will respond to all verified data subject requests within thirty (30) days of receipt. We may request proof of identity before processing your request to protect against unauthorized access to your data.
The jilipak Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations administered by PAGCOR. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data in question, and take appropriate action in accordance with our legal obligations. If you believe that a minor has registered on the jilipak Platform, please notify us immediately at [email protected].
21+ Only — No Exceptions
jilipak has a zero-tolerance policy toward underage gambling. Age verification is conducted during registration and may be requested at any time. Gambling is addictive. Know when to stop.
In certain circumstances, your personal data may be transferred to, stored in, or processed by entities located outside the Philippines — for example, where jilipak uses cloud infrastructure or third-party service providers with operations in other countries.
Where such cross-border transfers occur, jilipak ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines. These safeguards may include contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law, or reliance on the recipient country's adequacy determination by the NPC.
By using the jilipak Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
jilipak reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how jilipak protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting our support team.
jilipak has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact us through the following channels:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through its official channels. jilipak fully cooperates with NPC investigations and is committed to resolving all data privacy concerns in good faith.
Our support team includes Filipino-speaking agents who are available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines with any privacy-related inquiries.
Six core principles that guide how jilipak handles your personal data every single day
All data in transit is protected by TLS encryption. Sensitive data at rest uses AES-256 — the same standard trusted by Philippine banks and financial institutions.
jilipak fully complies with the Data Privacy Act of 2012 and operates under the oversight of the National Privacy Commission (NPC) of the Philippines.
Your personal information is never sold, rented, or traded to third parties for marketing purposes. Full stop. Your data is used only to deliver and improve the jilipak service.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden processing, no vague language — just clear, honest disclosure.
Access, correct, delete, or export your data at any time. Withdraw marketing consent with a single click. Your rights under RA 10173 are fully supported by jilipak.
jilipak has a designated Data Protection Officer overseeing all privacy matters. Reach our DPO directly at [email protected] for any data privacy concerns.
As a jilipak player, the Data Privacy Act of 2012 gives you powerful rights over your personal information
Know exactly what data we collect and how we use it — that's what this Privacy Policy is for.
Request a full copy of the personal data jilipak holds about you at any time.
Ask us to correct any inaccurate or outdated information in your jilipak account.
Request deletion of your data where it is no longer needed, subject to legal retention rules.
Receive your data in a machine-readable format and transfer it to another service if you choose.
Escalate unresolved privacy concerns directly to the National Privacy Commission of the Philippines.
jilipak combines world-class data protection with the best online gaming experience in the Philippines. GCash deposits, 1,200+ games, and a team of Filipino support agents ready 24/7 — all backed by a privacy framework you can trust.
Must be 21 years or older to play. Gambling is addictive. Know when to stop.